As most of you know by now we are using AlertNo to handle our OSA update blasts. It was brought to my attention that on the most recent update - the announcements section only was duplicated. I called Alertnow and we determined that becuase the content had an ampersand character in the update - it processed the content again from that point on. Basically I will have to remove ampersand characters from future updates and we should not have this problem going forward.
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